Publications

Heisig, P., Orth, R. (2007): Knowledge Management Frameworks – An international comparative Study. Berlin, 2007 ISBN-13: 978-3-00-020575-0

Heisig, P., Eltrop, A. (2006): Best Practice Transfer in Deutschen Unternehmen. Ergebnisse der ersten Deutschen Unternehmensstudie. Berlin, 2006 ISBN 3-00-017936-4

Heisig, P., Orth, R. (2005): Wissensmanagement Frameworks aus Forschung und Praxis – Eine inhaltliche Analyse. Berlin, 2005 ISBN 3-00-015865-0

Heisig, P. : Integration von Wissensmanagement in Geschäftsprozesse. [Integration of Knowledge Management into Business Processes] Berlin, 2005
(Ph.D. Technical University Berlin 2005, Series Reports form the Production Technology Center Berlin) ISBN 3-00-017244-0

Heisig, P. (in preparation) Handbook of Information Sciences. Cheltenham: Edward Elgar

Heisig, P. (2022) Knowledge, Uncertainty and Risks: From individual to global scale. Proceedings of the 17 ^th International Conference on Knowledge Management. Potsdam, 23-24 June 2022

Heisig, P., Orth, R., Schönborn, J.M., Thalmann, S. (2020) Wissensmanagement in digitalen Arbeitswelten – Aktuelle Ansätze und Perspektiven. Knowledge Management in Digital Work Environments – State-of-the-art and Outlook. Proceedings 10th. Conference Professional Knowledge Management. Potsdam, 18.-20.3.2019. Gesellschaft für Informatik e.V., Lecture Notes in Informatics (LNI) – Proceedings, Vol. 303, Bonn, Köllen Druck + Verlag.

Heisig, P. (2019) Wissensmanagement in digitalen Arbeitswelten – Aktuelle Ansätze und Perspektiven. Knowledge Management in Digital Work Environments – State-of-the-art and Outlook. Proceedings 10th. Conference Professional Knowledge Management. Potsdam, 18.-20.3.2019. Fachhochschule Potsdam and Gesellschaft für Informatik e.V.

Heisig, P., Clarkson, P.J. (Eds.): Modelling and Management of Engineering Processes. Concepts, Tools and Case Studies. Cambridge, UK: Engineering Design Centre, University of Cambridge, 2014, ISBN 978-0-9564691-3-7

Heisig, P., Clarkson, P.J., Vajna, S. (Eds.): Modelling and Management of Engineering Processes, Berlin, Heidelberg, London: Springer-Verlag 2010, ISBN 978-1-84996-198-1

Mertins, K., Alwert, K., Heisig, P. (Eds.): Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln. [Intellectual Capital Statements – Use and develop intellectual capital successfully] Berlin, Heidelberg: Springer-Verlag 2005 ISBN 3-540-67484-5

Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Concepts and Best Practices. Berlin, Heidelberg, New York: Springer Verlag 2003, 2. Edition, ISBN 3-540-00490-4; Chinese Edition by Tsinghua University Press, Peking 2004, (ISBN 7-302-09575-2/F 949)

Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, Heidelberg, New York: Springer Verlag 2001, ISBN 3-540-67484-5

Mertins, K., Kohl, H., Heisig, P., Vorbeck, J. (Eds.): Benchmarking 2000 – Benchmarking in der Dienstleistungswirtschaft, [Benchmarking in the Service Industry], Fraunhofer IPK, Berlin 2000

Heisig, P. (2019) Information Sciences for Knowledge Management: What Knowledge Managers can learn form Information Science Research. Wissensmanagement in digitalen Arbeitswelten – Aktuelle Ansätze und Perspektiven. Knowledge Management in Digital Work Environments – State-of-the-art and Outlook. Proceedings 10th. Conference Professional Knowledge Management. Potsdam, 18.-20.3.2019. Fachhochschule Potsdam and Gesellschaft für Informatik e.V., pp. 129-140.

Michel, A., Heisig, P. (2019) 21 Century Skills for Knowledge Managers. Wissensmanagement in digitalen Arbeitswelten – Aktuelle Ansätze und Perspektiven. Knowledge Management in Digital Work Environments – State-of-the-art and Outlook. Proceedings 10th. Conference Professional Knowledge Management. Potsdam, 18.-20.3.2019. Fachhochschule Potsdam and Gesellschaft für Informatik e.V., pp. 142-157.

Heisig, P., Samuel, A. (2015): Knowledge Sharing at Company Conferences – An Explorative Case Study. BAM 2015, Portsmouth, UK, 8 – 10 September, 2015

Sarka, P., Heisig, P. (2015): Towards Knowledge Sharing Through Social Media in Software Development: A Systematic Literature Review. BAM 2015, Portsmouth, UK, 8 – 10 September, 2015

Irnazarow, A., Heisig, P. (2015): Designed to Fail? Challenges in Sharing Engineering Knowledge Across a Global Company. 16th European Conference on Knowledge Management – ECKM 2015, Udine, Italy, September 3– 4, 2015.

Heisig, P. (2014): Knowledge Management – Advancements and Future Research Needs – Results from the Global Knowledge Research Network study. BAM 2014, Belfast, Northern Ireland, 9 – 11 September, 2014

Perez-Arrau, G., Suraj, O. A., Heisig, P., Easa, N., Kianto, A. (2014): Knowledge Management and Business Outcome/Performance: Results from a Review and Global Expert Study with future research. BAM 2014, Belfast, Northern Ireland, 9 – 11 September, 2014

Sarka, P., Caldwell, N.H.M., Ipsen, C., Maier, A.M., Heisig, P. (2014): Future research in technological enablers for knowledge management: A worldwide expert study. BAM 2014, Belfast, Northern Ireland, 9 – 11 September, 2014

Secundo, G., Magnier-Watanabe, R., Heisig, P. (2014): Exploring Engineers’ knowledge needs in Italy and Japan: Does practice confirm theory? BAM 2014, Belfast, Northern Ireland, 9 – 11 September, 2014 BAM 2014 BEST FULL PAPER AWARD – Knowledge & Learning

Heisig, P. (2014): Advancements, challenges and future research in Knowledge Management – Results from a Global Expert Study. 15th European Conference on Knowledge Management – ECKM 2014, Santarém, Portugal, September 4 – 5, 2014

Galvis-Lista, E., Rodríguez, L. A., Heisig, P. (2014): Identifying Future Research Directions in Knowledge Management from a Latin American and the Caribbean Perspective. 15th European Conference on Knowledge Management – ECKM 2014, Santarém, Portugal, September 4 – 5, 2014, Vol. 3, p.1183-1192.

Carrillo, F. J., Rodríguez, L. A., Heisig, P., Galvis-Lista, E. (2014): The disruptive potential of Knowledge Management. 15th European Conference on Knowledge Management – ECKM 2014, Santarém, Portugal, September 4 – 5, 2014

Sarka, P., Ipsen, C., Heisig, P., Maier, A.M. (2014): Engineers are using social media for work purposes. International Design Conference – DESIGN 2014, Dubrovnik – Croatia, May 19 – 22, 2014 – DESIGN 2014 BEST PAPER AWARD

Heisig, P. (2013a): Towards a Research Road Map for Knowledge Management. Proceedings of the 2nd Workshop – International Association for Knowledge Management, University of Ulster, Derry/Londonderry, UK, 22 ^nd April 2013

Heisig, P. (2013b): Is there a need for a Design Theory for Knowledge Management in Organizations? Proceedings of the 2nd Workshop – International Association for Knowledge Management, University of Ulster, Derry/Londonderry, UK, 22 ^nd April 2013

Heisig, P., Clarkson, P.J., (Eds.) (2012): Proceedings of the 2nd International Workshop on Modelling and Management of Engineering Processes, Trinity Hall, University of Cambridge, Cambridge, UK, 29 ^th-30 ^th Nov. 2012

Ogaza, M.A., Heisig, P. (2011) Business process-oriented knowledge management – Need for research from the point of view of change management. 6th Conference on Professional Knowledge Management: From Knowledge to Action, KM 2011, Innsbruck, Gesellschaft für Informatik (GI), p. 323-331

Heisig, P., Grebici, K., Ariyo, L., Clarkson, P.J. (2008): Towards an Integrated Product-Process-Rationale Framework for the Product Life Cycle. Proceedings KIM Conference Reading April 2-3, 2008

Heisig, P. (2007): Improving knowledge handling in business processes – The GPO-WM® Method, Proceeding of the 8th European Conference on Knowledge Management, Barcelona, Spain, 6-7 September 2007, pp. 456-464.

Heisig, P. (2007): Professionelles Wissensmanagement in Deutschland. Erfahrungen, Stand und Perspektiven des Wissensmanagements. [Professional Knowledge Management in Germany. Experiences, current situation and perspectives – Key note] In: Norbert Gronau (Hrsg.): 4th conference Professional Knowledge Management – Experiences and Visions (WM 2007) – 28.-30. March 2007, Potsdam, GITO-Verlag 2007, Vol. 1, pp 3–19.

Heisig, P. (2006): The GPO-WM® Method for the Integration of Knowledge Management into Business Processes – The improvement tool for knowledge handling
Proceeding of the 3rd Asia-Pacific International Conference on Knowledge Management, Hong Kong, 11.–13. December 2006

Heisig, P. (2006): Interner Best Practice Transfer in Deutschland. Stand in Deutschen Unternehmen und Praxisbeispiel. [Internal Best Practice Transfer in Germany. Situation in German Corporations with Case Study] VDI-Conference “Ingenieurwissen effektiv managen“, Berlin, 14.-15. September 2006

Heisig, P. (2006): The GPO-WM® Method for the Integration of Knowledge Management into Business Processes. Proceedings of the I-KNOW’06 – 6th International Conference on Knowledge Management. Edited by K. Tochtermann and H. Maurer Graz, Austria September 6-8, 2006, pp. 331-337 – ISSN 0948-695x

Heisig, P. (2005): Integration von Wissensmanagement in Geschäftsprozesse – Die GPO-WM®: Methode – Beispiel für ein partizipatives Vorgehen zur Template-basierten Analyse und Gestaltung von WM. [Integration of Knowledge Management into Business Processes – The GPO-WM®: Method – Case Study for a participative approach for template-based analysis and design of KM]
In: Gronau, N., Pawlowsky, P., Schildhauer, T., Schütt, P. (Hrsg.): Wissensmanagement – Motivation, Organisation, Integration. 7. Conference about Knowledge Management in Business and Administration, CMP-WEKA-Verlag München, 2005 S. 115 – 124.

Heisig, P., Schindler, R. (2003): Bewertung von Wissensmanagement-Projekten. Der Ansatz des Fraunhofer Competence Centers Wissensmanagement [Evaluation of Knowledge Management Projects. The Approach of the CCKM] in: Ulrich Reimer, Andreas Abecker, Steffen Staab, Gerd Stumme (Hrsg.): 2nd conference Professional Knowledge Management – Experiences and Visions (WM 2003). Gesellschaft für Informatik, Bonn 2003, S. 473 – 476

Heisig, P. (Ed.), Callot, M., Goossenaerts, J., Kosanke, K., Krogstie, J., Stojanovic, N. (2002): Anchoring Knowledge in Business Process Models to support the Interoperability of Virtual Organizations. International Conference on Enterprise Modelling and Enterprise Integration Technologies (ICEIMT) of the Enterprise Inter- and Intra-Organisation Integration – International Consensus (EI3-IC) Initiative, Valencia (Spain), 24. – 26. April 2002

Heisig, P. (2001): Business Process Oriented Knowledge Management – Methode zur Verknüpfung von Wissensmanagement und Geschäftsprozessgestaltung.
In: Heinz-Jürgen Müller, Andreas Abecker, Knut Hinkelmann, Heiko Maus: Geschäftsprozessorientiertes Wissensmanagement, Workshop im Rahmen der
1st conference Professional Knowledge Management – Experiences and Visions, Baden-Baden 14.-16. March 2001

Heisig, P. (1999): Wissensmanagement in Deutschland und Europa – Stand und Entwicklungen. Ergebnisse der Befragung der TOP 1000 deutschen und TOP 200 europäischen Unternehmen. [Knowledge Management in Germany and Europe – Situation and Developments. Results from a survey of the TOP 1000 German and TOP 200 European Companies], In: R. Schmidt (Hrsg.): 21. Online-Tagung der DGI: Aufbruch ins Wissensmanagement. Frankfurt/Main, 18. bis 20. May 1999, Proceedings Frankfurt/Main: Deutsche Gesellschaft für Informationswissenschaft und Informationspraxis (DGI), pp 53-66

Heisig, P., Mertins, K. (1999): Knowledge Management in Europe – Results from a European survey. Global Production Management: IFIP WG5.7 International Conference on Advances in Production Management Systems, September 6-10, 1999, Berlin, Germany, edited by Kai Mertins, Oliver Krause, Burkhard Schallock, Dordrecht: Kluwer 1999, Page 193 – 200

Heisig, P. (1999): Geschäftsprozeßorientiertes Wissensmanagement. [Business Process Oriented Knowledge Management] In: Jürgen P. Bläsing (Hrsg.): Total Business Knowledge Management –Wissensmanagement verändert Unternehmen, Proceedings 6.-7. Dezember 1999, Ulm, Germany, pp. 27-42

Heisig, P. (1998): Knowledge Management and KAIZEN. In: H. Boer, J. Gieskes: Continuous Improvement: from idea to reality. Proceedings 2 ^nd. International EuroCINet Conference, Enschede, The Netherlands, 14-15. September 1998, pp 165-176.

Mertins, K., Schallock, B., Heisig, P. (1996): Unique Design Simulation Game for Shop Floor Workers Empowerment. In: Proceedings of the International Conference on Education in Manufacturing, San Diego, March 13-15, 1996, pp ER96-228-1-6

Polignac, O., Heisig, P., Kemke, C., Schäl, T. (1995): The Qualit Case Study Library to Encourage Organizational Change Processes and the Improvement of Work Conditions,
In: D. Brandt, T Martin: Automated Systems based on Human Skill. Joint Design of Technology and Organisation, Elsevier 1995 (Preprint of the 5th. IFAC Symposium, Berlin 26 – 28 September 1995)

Mertins, K., Schallock, B., Heisig, P. (1995): New Forms of Empowerment using simulation games and learning from cases. In: Y. Anzai, K. Ogawa, H. Mori (Ed.): Symbiosis of Human and Artifact: Human and Social Aspects of Human-Computer Interaction. Proceedings of the Sixth International Conference on Human-Computer Interaction (HCI International ’95), Tokyo, Japan, 9-14 July 1995, Vol. 2, p 1021-1026, Amsterdam: Elsevier 1995 (Advances in Human Factors/Ergonomics)

Heisig, P. (in preparation) Knowledge Management Essentials: Reflections on the Core of the Discipline and Future Outlook. In: Bratianu, Bolisani & Handzic (Eds.) The Future of Knowledge Management: Reflections from the 10th Anniversary of the International Association of Knowledge Management (IAKM). Springer International Publishing.

Heisig, P. (2021) Wissensmanagement – Wo stehen wir? Eine persönliche Einschätzung. In: Wissensmanagement quo vadis? – Kuratiertes Dossier 2/2 – GfWM Knowledge Camp 2020, S. 26-31.

Heisig, P. (2016): Knowledge Management in Public Administration in four European Countries: Examples from Austria, Germany, Switzerland and the United Kingdom. In: Ferreira Bastista, F. (Ed.) Experiências internacionais de implementação da gestão do conhecimento no setor public, Rio de Janeiro: Ipea, 2016, p. 139-173

Heisig, P., (2015): Future Research about Knowledge and Knowledge Management – Results from the Global Knowledge Research Network study. In: E. Bolisani and M. Handzic (Eds.) Advances in Knowledge Management – Celebrating Twenty Years of Research and Practice, Berlin: Springer-Verlag, pp. 151-182.

Mertins, K., Heisig, P., Alwert, K. (2005): Wissensbilanz. Instrument zur Kommunikation und Steuerung des intellektuellen Kapitals. [Intellectual Capital Statement. Tool for communication about and developement of Intellectual Capital]
In: Mertins, K., Heisig, P., Alwert, K. (Eds.): Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln. Berlin, New York: Springer-Verlag 2005, pp 1-17

Bornemann, M., Edvinsson, L., Mertins, K., Heisig, P., Alwert, K., Kivikas, M. (2005): Wissensbilanzen – „Made in Germany” Ein Praxisbericht aus dem Mittelstand. [Intellectual Capital Statement – Made in Germany. A practice report from Small and Medium-sized Businesses] In: Mertins, K., Alwert, K., Heisig, P. (Eds.): Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln. Berlin, Heidelberg: Springer-Verlag 2005, pp. 41-53

Heisig, P. (2005): Europäische Aktivitäten zur Wissensbilanzierung – Ein Überblick. [European Activities for Intellectual Capital Reporting – An Overview], In: Mertins, K., Heisig, P., Alwert, K. (Eds.): Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln. Berlin, New York: Springer-Verlag 2005, pp 337 – 359.

Heisig, P. (2005): Stand und Zukunft des Wissensmanagements. [Situation and Future of Knowledge Management] In: Ciesinger, K.-G., Howaldt, J., Klatt, R., Kopp, R. (Eds.): Modernes Wissensmanagement in Netzwerken. Perspektiven, Trends und Szenarien. [Modern Knowledge Management in Networks. Perspectives, Trends and Scenarios] Wiesbaden: Deutscher Universitätsverlag 2005, pp 71 – 90.

Heisig, P. (2004): Der Wissensnavigator – Werkzeug zum Vernetzen, Bewerten und Steuern der Wissensentwicklung. [The Knowledge Navigator – Tool for connecting, evaluating and managing the knowledge development], In: Bullinger, H.-J. (Hrsg.): Trendbarometer Technik. Visionäre Produkte – Neue Werkstoffe – Fabriken der Zukunft. München: Hanser-Verlag 2004, pp 166 – 167.

Heisig, P. (2003): Business Process Oriented Knowledge Management.
In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Concepts and Best Practices. Berlin, New York: Springer Verlag 2003, 2. Edition, pp 15-44, (fully revised)

Mertins, K., Heisig, P., Finke, I., Ulbrich, C. (2003): The Fraunhofer Knowledge Management Audit (FKM-Audit). In: Mertins, K., Heisig, P., Vorbeck, J. (Ed.): Knowledge Management. Concepts and Best Practices. Berlin, New York: Springer Verlag 2003, 2. Edition, pp 45-65

Scholl, W., Heisig, P. (2003): Delphi Study on the Future of Knowledge Management – Overview of the Results. In: Mertins, K., Heisig, P., Vorbeck, J. (Ed.): Knowledge Management. Concepts and Best Practices. Berlin, Heidelberg, New York: Springer Verlag 2003, 2. Edition, p. 179-190

Heisig, P., Ina Finke, I. (2003): Wissensmanagement-Kompetenz-Check. [Knowledge Management Skill Test] In: Lutz Rosenstiel und John Erpenbeck (Hrsg.): Handbuch Kompetenzmessung. Erkennen, verstehen und bewerten von Kompetenzen in der betrieblichen, pädagogischen und psychologischen Praxis. [Handbook Competence Measurement. Recognise, understand and evaluate competencies in the company, pedagogic and psychological practice] Stuttgart: Schaeffer-Poeschel Verlag 2003, pp 488 – 504

Heisig, P., Kohl, H. (2003): Benchmarking Activities in Germany.
In: Global Benchmarking Network Review: A Worldwide Perspective 2003/04, Reddish: Public Service Partnership Ltd., 2003, pp 32-35.

Brock, T., Camp, R., Heisig, P. (2003): The GBN – Past, Present and Future.
In: Global Benchmarking Network Review: A Worldwide Perspective 2003/04, Reddish: Public Service Partnership Ltd., 2003, p. 6-8.

Heisig, P. (2002): Methode des Geschäftsprozessorientierten Wissensmanagements – GPO-WM®. [Method of Business Process Oriented Knowledge Management – GPO-WM®] In: Reinhardt, R., Pawlowsky, P. (Eds.) “Praxis des Wissensmanagements: Instrumente und Interventionen” [Practice of Knowledge Management: Instruments and Interventions] Neuwied, Luchterhand-Verlag, 2002, pp 253-274

Heisig, P. (2002): GPO-WM®: Methode und Werkzeuge zum geschäftsprozessorientierten Wissensmangement. [GPO-WM®: Method and Tool for business process oriented Knowledge Management], in: Müller, H., Abecker, A., Hinkelmann, K., Maus, H. (Eds.): Geschäftsprozessorientiertes Wissensmanagement. [Business Process Oriented Knowledge Management] Berlin, Heidelberg: Springer-Verlag 2002, pp 47–64

Krause, F.-L., Mertins, K., Edler, A., Heisig, P., Hoffmann, I., Helmke, M.: Computer Integrated Technologies and Knowledge Management. In: Gavriel Salvendy (Ed.): Handbook of Industrial Enginnering. Technology and Operations Management. New York: John Wiley & Sons, 2001, 3rd. ed. (completely revised and updated) pp 177 – 226

Mertins, K., Heisig, P., Finke, I.: Wissensmanagement-Audit: Benchmarks für den Umgang mit Wissen. [Knowledge Management-Audit: Benchmarks for Handling Knowledge] In: Schwuchow, K., Gutmann, J. (Eds.): Jahrbuch Personalentwicklung und Weiterbildung. [Yearbook of Employee Development and Training] Neuwied, Luchterhand Verlag 2001, pp 157-162

Heisig, P. (2001): Business Process Oriented Knowledge Management. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 13-36

Heisig, P., Vorbeck, J., Niebuhr, J. (2001): Intellectual Capital. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 57-73

Heisig, P., Vorbeck, J. (2001): Benchmarking Survey Results. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 97-123

Heisig, P., Spellerberg, F. (2001): Knowledge Management: The „One Company Platform“ – Arthur D. Little, Inc. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 127-137

Heisig, P., Vorbeck, J. (2001): Cultural Change Triggers Best Practice Sharing – British Aerospace plc. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 138-147

Heisig, P., Runeson, J. (2001): Measuring Intangible Assets for Sustainable Business Growth – Celemi AB, Medium-Sized and Fast Growing. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, S. 157-164

Heisig, P., Vorbeck, J. (2001): Knowledge Management and Customer Orientation – Hewlett Packard Austria. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, S. 165–173

Vorbeck, J., Heisig, P., Martin, A., Schütt, P. (2001): Knowledge Management in a Global Company – IBM Global Services. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, S. 174-186

Heisig, P., Berg, C., Drtina, P. (2001): Open Minded Corparate Culture and Management Supports the Sharing of External and Internal Knowledge – Phonak. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 186-192

Heisig, P., Diethert, O., Romanski, U. (2001): Measuring Knowledge and Generating Knowledge about the Future – Skandia AFS and Skandia Lebensversicherungen AG. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 202-211

Heisig, P. (2001): Secure Tacit and External Knowledge in the Insurance Industry – Thomas Miller & Co. Ltd. In: Mertins, K., Heisig, P., Vorbeck, J. (Eds.): Knowledge Management. Best Practices in Europe. Berlin, New York: Springer Verlag 2001, pp 212-217

Brake, K., Dörhage, W., Heisig, P., Münz, R., Schneider, B., Reissert, B. (2000): Handlungsfeld Austauschbeziehungen. [Action Area: Exchange Relations], In: Die BerlinStudie: Strategien für die Stadt. Hrsg. Der Regierende Bürgermeister von Berlin, Berlin: Regioverlag 2000, S. 37-72 [BerlinStudy: Strategies for the City. Mayor of the City of Berlin]

Heisig, P. (2000): Global Best Practice Transfer. Der interne Best Practice-Transfer in Unternehmen. http://www.innovation-aktuell.de/fb0040.htm 2000

Heisig, P. (2000): Benchmarking Knowledge Management und wissensorientierte Gestaltung von Geschäftsprozessen. [Benchmarking Knowledge Management and the knowledge-oriented design of business processes] In: Bühner, Rolf (Hrsg.): Loseblattwerk Organisation, Landsberg/Lech, 2000, 38 pages

Heisig, P. (1999): Die ersten Schritte zum professionellen Wissensmanagement. [The First Steps towards professional Knowledge Management] In: Antoni, C.H., Sommerlatte, T. (Eds.): Spezialreport Wissensmanagement: Wie deutsche Firmen ihr Wissen profitabel machen. [Special Report Knowledge Management: How German Companies make their knowledge profitable] Düsseldorf: Symposium Publishing, 1999, pp 42-50.

Heisig, P. (1998): KVP und Wissensmanagement. [Continuous Improvement Processes and Knowledge Management] In: Howaldt, J., Winther, M. (Eds.): KVP: Der Motor lernender Organisation. [Continuous Improvement Processes: The Engine of the Learning Organization] Köln: Wirtschaftsverlag Bachem 1998, pp 214 – 229

Mertins, K., Heisig, P., Neubauer, G. (1993): Verfahren zur Auswahl von Fertigungleitsystemen (FLS). [Procedure for the Selection of Production Management Systems] In: Rauner, Fischer (Eds.): Arbeitsorganisation als Gegenstand beruflicher Bildung. [Work Organisation as Part of Professional Education] Bremen: Universitätsverlag (ITB-Arbeitspapier Nr. 9) 1993

Carbon, M., Heisig, P. (1992): Konzepte zur Erhöhung der Prozeßtransparenz durch Verbesserung der Zugänglichkeit. [Concepts to increase process transparency by improving the accessibility], in: Erfahrungsgeleitete Arbeit mit CNC-Werkzeugmaschinen und deren technische Unterstützung. [Experience-guided Work with CNC Machine Tools and their technical Support – CeA 1], Kassel: Verlag Institut für Arbeitswissenschaft 1992, pp 69-73

Carbon, M., Heisig, P. (1992): Die Schnittstelle zwischen Mensch und Maschine. [The Interface between Human and Machine], in: Werkzeugmaschinen Handbuch 1992, [Machine Tool Handbook] Landsberg: Verlag moderne industrie, 1992, S. 28 – 32.

Rundel, P., Carbon, M., Heisig, P. (1992): Arbeitsteilung Mensch/Maschine: Allgemeine technische Ausgangssituation und erste Gestaltungstendenzen bei der kurzfristigen Planung und Steuerung. [Division of Work Human/Machine: General situation and first design ideas for the short-term planing and scheduling]
In: Fraunhofer-Institut für Systemtechnik und Innovationsforschung (ISI) (Eds.): Erfahrungsgeleitete Arbeit mit CNC-Werkzeugmaschinen als Element rechnerintegrierter Produktionsstrukturen. [Experience-guided Work with with CNC Machine Tools as Element of Computer Integrated Manufacturing Structures – CeA 2], Kassel: Verlag Institut für Arbeitswissenschaft 1992, pp 51-61

Heisig, P. (1991): Das Genossenschaftsexperiment von Mondragón, [The Cooperative Experiment of Mondragon], in: Notz, G., Heß, K.-D., Buchholz, U., Bühler, T. (Eds.): Selbstverwaltung in der Wirtschaft: Alte Illusion oder neue Hoffnung? Zum Verhältnis zwischen Gewerkschaften und selbstverwalteter Wirtschaft, [Self-Management in the Economy: Old Illusion or new Hope? The relationship between Unions and self-managed businesses] Köln: Bund-Verlag 1991, S. 303 – 320. ISBN 3-7663-2256-7

Heisig P., Clarkson, P.J., Hemphälä, J., Wadell, C., Norell-Bergendahl, M., Roelofsen, J., Kreimeyer, M., Lindemann, U. (2009): Challenges and Future Fields of Research for Modelling and Management of ‘Engineering Processes. Workshop Report, Cambridge University Engineering Department, Engineering Design Centre, Technical Report CUED/C-EDC/TR. 148, 2nd Edition, September 2009

DIN SPEC 91443 “Systematisches Wissensmanagement für KMU – Instrumente und Verfahren” [Systematic Knowledge Management für SMEs – Tools and procedures] – In Vorbereitung

DIN SPEC 91281:2012-04 “Einführung von prozessorientiertem Wissensmanagement in kleinen und mittleren Unternehmen” [Implementation of process-oriented knowledge management in small and medium-sized enterprises], Berlin: Beuth Verlag, Edition 2012-04, 62 pages

VDI-Guideline 5610 Part 1 „Knowledge Management for Engineering – Fundamentals, concepts and approaches“ VDI Competence Area Information Technology, Committee 1.4.1, Düsseldorf March 2009

CWA 14924: European Guide to Good Practice in Knowledge Management.
Brussels March 2004 (Part I – V) (CWA: CEN Workshop Agreement)
The CEN Project Team: Neill Allan (UK), Peter Heisig (DE), Paul Iske (NL), Dominic Kelleher (BE), Mounib Mekhilef (FR), Regina Oertel (DE), Annie Joan Olesen (DK), Manon Van Leeuwen (ES)

BMWA 2004: Wissensbilanz Made in Germany – Leitfaden. Berlin 2004
Members of the Advisory Board: Prof. Leif Edvinsson, Lund University (Schweden), Prof. Kai Mertins, Fraunhofer IPK, Berlin (Germany), Peter Heisig (Fraunhofer CCWM, Berlin (Germany)
Distribution: 120.000 copies in 2004-2006

VDI-Richtlinie 2886 „Benchmarking“, Committee 4.1.2, Düsseldorf 1998

Heisig, P. (2023) Knowledge Management Essentials: Reflections on the Discipline and Outlook to the Future. Keynote at the 17th. International Conference Knowledge Management in Organizations (KMO 2022), July 24-27, 2023, Srinakharinwirot University, Bangkok, Thailand

Heisig, P., Neher, G. (2022) First Observations from an Analysis of KM Job Adverts from three English-Speaking Countries and Germany, in: Heisig, P. (2022) Knowledge, Uncertainty and Risks: From individual to global scale. Proceedings of the 17 th International Conference on Knowledge Management. Potsdam, 23-24 June 2022

Heisig, P. (2022) “Knowledge Management and Smart Cities: Opportunities and Risks. 3 rd Smart City Forum “Smart Cities for Smart Living” (AUE-SC’22) American University in the Emirates, Dubai, UAE, June 8 th, 2022

Heisig, P. (2019): “Capacity building: Knowledge Management and competences – Panel discussion”, European Commission Knowledge Week 2019, Brussels, 3-4 October 2019, Belgium

Heisig, P. (2017): “Future Challenges and Practical Solutions for Knowledge Management – Insights from a Global Experts panel and KM projects since 1989”, iKM2017 – The International Conference on Innovation & Knowledge Management, China, Bejing, Tsinghua, March 16th-17th, 2016

Heisig, P. (2016): “Knowledge Management – Achievements and challenges”, 2016 Southern Africa Knowledge Management Summit, South Africa, Pretoria, May 10th-12th, 2016

Heisig, P. (2015): “Knowledge Management – Advancements and Future Research Needs – Results from the Global Knowledge Research Network study.” Invited keynote at Tagung Wissensgemeinschaften 2015, Professionelles Wissensmanagement – WM 2015, 25./26.6.2015 Dresden, Germany

Heisig, P. (2014): “Knowledge Management in Public Administration in four European Countries: Austria, Germany, Switzerland and United Kingdom”, International Experiences on Knowledge Management in the Public Administration, IPEA, Brasilia, Brazil, November 26 th – 27 th, 2014

Heisig, P. (2014): “University Technology Transfer and Knowledge Exchange: Strategic directions for Sustainable Economic Growth”, British Council and Bangkok University, Bangkok, Thailand, April 30 th – May 2 nd, 2014

Heisig, P. (2013): “Knowledge Management – Step by step”, International conference ‘Towards a Sustainable Knowledge-Based Economy in the Middle East & North Africa’ organized Middle Eastern Knowledge Economy Institute – MEKEI, Brighton Business School, January 30 th, 2013, United Kingdom

Heisig, P. (2010): “Knowledge Management – Reflections from Research and Experiences from Practice” at KM Egypt Conference 2010 on Knowledge Management: A Catalyst for Innovation, The Egyptian Cabinet, Information and Decision Support Center, September 21-22, 2010, Cairo, Egypt

Heisig, P. (2010): “Knowledge Management Frameworks in Europe”, Multi-country Study Mission on Knowledge-Creating Enterprises 2010, Asian Productivity Organisation (APO), September 15, 2010, Tokyo, Japan

Heisig, P. (2007): Keynote “Knowledge Management in Europe and Germany – Overview, State-of-the-Art, KM Approaches, Case Studies and Tools for KM” at International Conference on Knowledge Management XI’AN Jiaotong University – School of Management, July 3-6, 2007, Xi’an, China

Heisig, P. (2007): Keynote “Professional Knowledge Management in Germany – Experiences, Current State and Perspectives”, 4 th Conference Professional Knowledge Management – Experiences and Visions – March, 28-30, 2007, Potsdam, Germany

Heisig, P. (2006): “Intellectual Capital Reports: From Firms to Regions?” Symposium by Consortia of Hanseatic Innovative Regions – Strategic Conference, May 12, 2006, Amsterdam, Netherlands

Heisig, P. (2004): Keynote “Knowledge Management” at Conference Knowledge Management – Praxis Forum 2004: Application Areas – Success Factors – Technologies. November 23–25, 2004, Mainz, Germany

Heisig, P. (2004): Introduction ‘Intellectual Capital Statements – Made in Germany’, International Conference of the Federal Ministry of Economics and Technology, September 20–21, 2004, Berlin, Germany

Heisig, P. (2002): „Il knowledge management sincronizzato. La sincronozzazione tra Persone, Processi e IT“, XIII. Riunione Scientifica dell’Associazione Italiana di Ingegneria Gestionale „Impresa e Competizione Knowledge-based“, November 7-8, 2002, Lecce, Italy

Heisig, P. (2002): Frameworks on Knowledge Management. CEN/ISSS Workshop “European Guide to Good Practice in Knowledge Management” 14.10.2002, Brussels, Belgium

Heisig, P. (2002): Benchmarking Services for Small and Medium Sized Companies – Experiences and Requirements. International Trade Center Benchmarking Workshop, April 6-7, 2002, Geneva, Switzerland

Heisig, P. (2002): Business Process Oriented Knowledge Management for Research Organizations, China-German Joint Workshop on Innovation Management, DLR und BUAA, Beijing, 23.-26.04.2002, China

Heisig, P. (2001): Competitive Advantage through Knowledge Management, Forum 2001 of the Construction Industry in Switzerland (GSGI, VSGU, SBI), March 13, 2001, Zürich, Switzerland

Heisig, P. (2000): La Gestión del Conociemiento: Conceptos, Métodos y Experiencias., 9. November 2000, Universidad Tecnologica de Puebla, Mexico

Heisig, P. (2000): Process Modelling for Knowledge Management, EEMA Workshop Knowledge Management, April 10-11, 2000, London, United Kingdom

Heisig, P. (1999): Knowledge Management i Europa. Workshop for the Swedish Institute for Quality, June 2nd, 1999, Stockholm, Sweden

Heisig, P. (1998): Benchmarking – Study Knowledge Management. IBM Knowledge Management Conference, November 25-27, 1998, Stuttgart, Germany

Heisig, P. (1998): Benchmarking Wissen Knowledge Management – Best Practices in Germany and Europe. German Chemical Industry Association Knowledge Management Conference, November 17-18, 1998, Darmstadt, Germany (Organization: CUB – Chemie-Umweltberatungs GmbH)